Payment Policy

GZK Wholesale Frozen Supply

At GZK Wholesale Frozen Supply, we believe in simplicity and transparency when it comes to payments. To ensure smooth operations and timely deliveries, we require all orders to be fully paid before or at the time of delivery. We do not offer credit terms.

Accepted Payment Methods

We accept the following secure payment options:

• Bank Transfer (EFT / Online Banking)

• Credit/Debit Card (Visa, MasterCard)

• Cash on Delivery (COD) (Available for approved local deliveries only)

Payment Terms

• Full payment is required before delivery is scheduled, or at the point of delivery for approved COD customers.

• Orders will not be processed or dispatched until payment is received and verified.

• We do not offer credit accounts, installment plans, or delayed payment terms under any circumstances.

Invoices & Receipts

• A sales invoice will be issued upon order confirmation.

• A receipt will be provided once payment is confirmed.

• All prices are listed in Malaysian Ringgit (MYR) unless otherwise specified.

Failed or Delayed Payments

• If payment is not received within the specified timeframe, the order will be automatically canceled.

• Repeated payment issues may result in temporary suspension of ordering privileges.

Billing Disputes

If you believe there is a billing error, please contact us within 3 business days of receiving your invoice. Disputes raised after this period may not be eligible for review.